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Below is a list of our frequently asked questions. If you can’t find the answer to a question you have, please don’t hesitate to contact our flooring professionals today. We are here to serve you!

What is PID Floors?

PID Floors is a longstanding leader in luxury hardwood flooring. Since 1989, we’ve served homeowners, architects, interior designers, contractors, developers, and builders with an incredible selection of high-end products.

What types of wood flooring products does PID Floors offer?

We are proud of our diverse lineup of high-end hardwood flooring solutions. Explore our product page, contact us, or visit our showroom for more information on our offerings.

How can I purchase PID Floors products?

You can purchase PID Floors products directly through us or through our official dealers. Contact us for further details.

Where are your showrooms?

Our beautiful 7,000-square-foot flagship showroom is located in NYC’s Flatiron Design District and is a one-stop-shop for all your hardwood flooring needs. Other showrooms are located in Boston, Miami, and Dallas. Visit our contact page for more information on hours and locations.

How can I contact PID Floors for more information or support?

We encourage you to call us at 212.337.3433 or to visit one of our showrooms in New York City, Boston, Miami, or Dallas.

Can I see samples of the hardwood flooring products before making a purchase?

Yes, we offer samples of our hardwood flooring solutions so you can see and touch them before you make an investment. Contact us today for a sample.

Are PID Floors sustainable?

PID Floors is committed to protecting the environment while providing the finest hardwood flooring products. We currently support our corporate sustainability partners, Sustainable Harvest International and American Forests, maintain an FSC Chain-Of-Custody Certification, and continue to educate ourselves and our clients on environmental needs within the hardwood floor industry. Visit our Discover page for further details.

Do you offer custom luxury floors?

Yes! You can customize virtually every aspect of your flooring project, including the species, grade of wood, construction, and dimension of the wood planks. With PID Floors, the sky is truly the limit.

How do I care for PID Floors?

We are here to help you ensure your hardwood floors stand the test of time. You can find flooring care instructions on our resources page.

Why should I join the PID Floors Trade program?

If you’re an architect, interior designer, contractor, developer, or builder, our trade program should be on your radar. You can enjoy exclusive discounts, trade pricing, concierge services, and a long list of other perks. Visit our Trade Program page to learn more.

How do I become a dealer?

We are always on the lookout for new authorized PID Floors dealers who are passionate about our products and committed to sharing them with others. Fill out our Dealer Form for consideration.

What is Imagine IT?

Imagine IT is an innovative online tool that allows you to easily visualize what types, styles, and colors of hardwood floors would realistically look like in your space. Get started with Imagine IT today!

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